SOS receivedZone B · duty team alerted

Just 3 clicks,
in case of emergency!

MagEdge is a waterproof alert wristband worn by your establishment's guests. Three quick presses send an SOS with the guest's precise location to your safety team. Not a replacement for vigilance, but a multiplier for it.

  • Faster staff response
  • Precise location alerts
  • No cellular required for operation
  • Waterproof & saltwater-tested
App StoreComing soon Google Play

Trigger. Alert. Locate. Respond.

Four steps, only 3 clicks. Saves seconds when every second counts.

01

Trigger

A guest presses the SOS button three times in an emergency. The status light turns red while the signal is sent, then back to green once the island's gateway confirms it has been received.

  • Green slow blink: On
  • Red: sending SOS
  • Green again: received by the gateway
SOS MAGEDGE
02

Alert

The alert lands on every RapidReach screen at once, front desk, security and lifeguards, in 4.5 seconds. No guest phone, nobody relaying it.

RapidReach SOS DISPATCH SOS GPS · LIVE
03

Locate

The alert opens with the guest's location pinned on the live map in the RapidReach dashboard, giving your safety team precise location awareness before hesitation sets in.

SOS · ZONE B RapidReach RapidReach GPS · LIVE
04

Respond

One tap to accept, so everyone can see help is already moving. The nearest responder heads out, and every second is logged through to resolved.

Resort Responder 0:42

Safety your guests
can wear.

Built for demanding water environments and continuous operation across your establishment.

4.5 seconds
From triple-press to every duty screen
IP68
Water resistance, saltwater-tested
21 grams
Light enough to keep on all day
2 hours
Full charge on the magnetic dock

Specifications are target figures for the current hardware and may vary by deployment and environment.

Wristband. Gateway. Dashboard.

A rugged, waterproof SOS wristband paired with weatherproof on-site gateways runs on the resort's own dedicated network. Your team monitors active alerts, geofence zones, device battery, and signal status from a single operations dashboard.

A forearm underwater wearing the MagEdge SOS wristband, its red SOS button facing the camera

SOS Wristband

Light on the wrist and sealed against salt water, so guests keep it on while they swim, snorkel and explore the reef. One red button, always within reach.

MagEdge gateway installed on a rooftop for on-site network coverage

On-site Gateway

Weatherproof gateway installed on site. Wristbands connect to it directly, so no cellular coverage is needed.

Quick and easy
setup.

Gateways, wristbands and the RapidReach dashboard are installed and running in one to two days, and more than a thousand bands can be deployed to a new location in a single day.

1 to 2 days

Installation

Gateways, safety zones and the dashboard set up on site, ready for guests.

1,000+

Bands deployable in one day

More than a thousand wristbands can be deployed to a new location in a single day.

50 bands

Per magnetic charging case

One portable case with magnetic docks charges 50 SOS bands at once from a standard wall socket, full in 2 hours.

Adults & kids

Two strap sizes

A free-size adult strap, plus a kids' strap for a secure fit on younger guests.

Sanitizable

Between guests

Bands can be wiped down with sanitiser before they go to the next guest. The resort handles this as part of its routine.

Right zone.
Right responder.

Define custom geofenced safety zones across every pool, beach and water area. When an SOS is triggered, MagEdge maps it to the exact zone it came from so dispatch goes to the right place, not a guess, even if it is outside the custom geofence.

  • Zone-aware alerts route to the nearest responder for that area.
  • Runs on the resort's own network, with no reliance on cellular coverage.
  • Minimizing response blind spots across your entire property.
  • Inherits NGA911's emergency-dispatch heritage.
Satellite view of an island with a green geofenced safety zone and an SOS alert inside the zone

Wherever there's water
and not enough eyes.

A smarter layer of security for pools, beaches, and water parks.

A swimmer in a pool raising a wrist wearing the MagEdge SOS band, with a pulsing alert ring, near a ladder and life ring

Pools

Multi-pool properties where staff can't watch every area at once.

A swimmer off a resort beach raising a wrist wearing the MagEdge SOS band, with a pulsing alert ring, palm trees and a sailboat behind

Hotel & resort beaches

Open shorelines and swim zones with changing conditions.

A swimmer in a water park splash pool raising a wrist wearing the MagEdge SOS band, with a pulsing alert ring, below a tower and slide

Water parks

High-traffic attractions with families and young guests.

A swimmer near a marina dock raising a wrist wearing the MagEdge SOS band, with a pulsing alert ring, boats and an island behind

Marinas & lakes

Docks, open water, and waterfront recreation areas.

Built on trust.

We're transparent about where we are today. Here's our current status on certification and validation.

ISO management systems

Audit ready
  • 9001
    ISO 9001
  • 14001
    ISO 14001
  • 27001
    ISO/IEC 27001
  • 20000-1
    ISO/IEC 20000-1
  • 22301
    ISO 22301
  • 27701
    ISO/IEC 27701

Device compliance

  • CE
  • FCC
  • RoHS

UN38.3 · MSDS · Certificate of Origin · Factory QC · Device Traceability

IP68 water-tested

Independently bench-tested for saltwater immersion.

Privacy-by-design

Location data minimized and access-controlled.

Born from
911 dispatch.

MagEdge grew out of NGA911's next-generation emergency-response and computer-aided dispatch expertise, bringing 911-grade alerting, dispatch thinking, and precise location to the water.

  1. 01

    Rooted in 911-grade dispatch

    Next-generation emergency response and CAD expertise, applied to water safety.

  2. 02

    Public safety experts

    A proactive safety layer that helps establishments, coastlines, and adventure destinations support their safety teams with confidence.

  3. 03

    Location and SOS in one

    A wristband that combines precise location and an SOS button, running on the resort's own network rather than cellular.

  4. 04

    Built for demanding conditions

    Waterproof, saltwater-resistant devices designed for extreme conditions, from seaside establishments to water parks.

  5. 05

    Easy staff integration

    Simple to deploy, easy for staff to monitor, and customisable for different property sizes and safety protocols.

  6. 06

    Guest safety first

    Our focus is reliable, real-time technology that helps resort teams respond faster.

Start with
a pilot.

Try MagEdge on your own property first, then roll out on a simple monthly plan.

Pilot package

Run MagEdge on part of your property with your own staff and guests before committing to a full rollout.

Request a pilot

Per-band monthly plan

One monthly price per wristband, so your cost scales with the number of guests you cover.

Ask for pricing

FAQ

What is the MagEdge wristband?

The MagEdge wristband is a waterproof, saltwater-resistant SOS alert wristband with precise location tracking. It helps establishments respond faster when a guest needs help in the water or on property.

Does MagEdge replace lifeguards or staff supervision?

No. MagEdge isn't a replacement for vigilance; it's a multiplier for it. It bridges the critical gap between a guest in trouble and a responder in motion, and works alongside your lifeguards, staff and safety procedures.

How does the SOS feature work?

When a guest presses the SOS button three times, the wristband instantly sends their exact location to establishment staff or lifeguards via our on-site network, no cellular network required.

Is the wristband comfortable for guests to wear?

Yes. The MagEdge wristband is lightweight, discreet, and designed for all-day comfort, making it ideal for both adults and children at establishments, beaches, and water parks.

Can MagEdge work in areas without cellular coverage?

Yes. The wristband connects to gateways installed on the resort's own network, so it doesn't rely on phone signal.

How do establishments benefit from using MagEdge?

Establishments gain faster response times and a smarter layer of security, all while giving safety teams the precise location data they need to act quickly.

Where can MagEdge be used besides seaside establishments?

In addition to beaches and hotels, MagEdge is ideal for water parks, marinas, cruise lines, and any large property with water areas where staff coverage is stretched.

How long does installation take?

One to two days. Gateways, wristbands and the dashboard are set up on site, and more than a thousand bands can be deployed to a new location in a single day.

What happens if a guest presses the button by accident?

The guest can cancel the alert on the band by pressing the SOS button twice. The cancelled SOS must then also be cancelled in the RapidReach app, where your team closes it. Every alert is logged in RapidReach, and each resort or establishment decides any charges for cancelled or accidental alerts.

How are wristbands cleaned between guests?

Wristbands can be cleaned with sanitiser between guest uses; the resort handles this as part of its routine.

How are the wristbands charged?

Up to 50 SOS bands charge together on the magnetic docks of one portable charging case, which plugs into a standard wall socket. A full charge takes 2 hours, and the battery lasts 3 days.

What sizes are available?

There are two strap sizes: a free-size adult strap that fits most guests, and a kids' strap so younger guests get a secure fit too.

Does it work with our staff radios?

Yes. Everyone with the RapidReach app is notified at the same moment, and staff can also announce the alert over radio as they normally would.

How much does MagEdge cost?

We offer pilot packages and per-band monthly plans. Contact us for a quote for your property.

Empower your safety team.
Respond in seconds.

See MagEdge on your property. Request a demo or a pilot, or talk to our team.

Phone / WhatsApp
+960 9555 888 · WhatsApp
Address
Mag Edge Pte. Ltd.
68 Circular Road, #02-01, 049422 Singapore

Farahana Manzil, 9th floor
Gandhakakoalhi Magu, Male’, Maldives